Shipping

CHRISTMAS SHIPPING TIMES

To receive your order before Christmas, make sure to place the order before 

10th December, when choosing Standard Shipping

15th December, when choosing Express Shipping

We ship from Germany.

Most of our products are produced within 24–48 hours. 

We offer standard shipping which takes approximately 5 working days, and express shipping which takes 2-3 working days within Europe.

Shipping to USA might take longer. 

 Terms and Conditions

We will replace all lost or damaged orders for free of charge. On those rare occasions when damage does occur we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.

The Company aims to deliver your Products as soon as possible after placing your order. If we cannot deliver the Products within 30 days of your order, we will notify you and you will be entitled to cancel your order and a refund will be made to you. In no event shall we be liable to pay for any damages or penalty for any delay in delivery of the Products however caused.

We reserve the right to cancel any order (or any part of the order) if for any reason:

1. The Products ordered by you are no longer available;
2. The Products cannot be supplied to you in the country where you reside;
in which event we will notify you by email and refund any payments you have made for that order or that part of the order.